https://forum.newrelic.com/s/hubtopic/aAXPh0000006HEHOA2/how-do-i-know-if-my-%E2%84%9A%F0%9D%95%92%F0%9D%95%A5%F0%9D%95%92%F0%9D%95%A3-ticket-is-refundable-247https://forum.newrelic.com/s/hubtopic/aAXPh0000006HEHOA2/how-do-i-know-if-my-%E2%84%9A%F0%9D%95%92%F0%9D%95%A5%F0%9D%95%92%F0%9D%95%A3-ticket-is-refundable-247